Shipping Policy
Shipping Policy
Unusual Craftsman (“we,” “our,” or “us”) is committed to producing and delivering your order with care and efficiency. Because many of our products are custom-made, please review the shipping details below before placing your order.
Quick Summary
• Orders are typically processed within 3–7 business days
• Shipping times vary based on location and carrier
• Custom items require production time before shipping
• Tracking information is provided once your order ships
• Shipping delays may occur during peak seasons or due to carrier issues
Order Processing Time
All orders are processed within approximately 3–7 business days. Because many of our products are custom engraved or made to order, additional time may be required depending on the complexity of the design and current order volume.
Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 3–5 business days depending on your location and the shipping method selected at checkout.
Please note that shipping times are estimates and are not guaranteed.
Shipping Carriers
We ship orders using trusted carriers such as USPS and UPS. The carrier used may vary depending on the size, weight, and destination of your order.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the delivery status of your package.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order unless otherwise specified.
Delays
While we do our best to ensure timely delivery, delays may occur due to high order volume, weather conditions, or carrier-related issues that are beyond our control.
We are not responsible for delays caused by shipping carriers, but we will do our best to assist you if any issues arise.
Incorrect Shipping Information
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible.
Contact
If you have any questions about shipping or your order, please contact us:
Unusual Craftsman
Hicksville, New York
Email: admin@unusualcraftsman.com
The Standards Behind Every Piece That I Create
Craftsmanship Without Compromise
Every piece is built with precision and care, never rushed, never outsourced.
Material Integrity
I use premium wood and quality finishes chosen for strength, durability, and lasting beauty.
Personal Accountability
You’re working directly with me and I stand behind every piece I create.
Intentional Design
Balanced layouts and refined details ensure each plaque feels purposeful and complete.
Built To Endure
Sealed and finished to preserve both the image and the memory it represents.
Meaningful Purpose
These are more than decorations they’re personal stories crafted to last.